Shipping and Delivery
DOMESTIC SHIPPING
- Please allow for 3-5 business days for orders to be dispatched.
- We use Australian Registered Post for all orders within Australia.
- Free standard shipping across Australia
- For Express Delivery we charge a flat rate of $20.00
INTERNATIONAL DELIVERIES
- Shipping to any international address is a flat rate of $35 for any order under 1.5 kgs. We will assess the weight of your order and if it is above 1.5 kg we will contact you and give you a quote for the additional postage. Orders are sent via regular post with a tracking number. Your parcel can take between 5 - 21 days depending on your location.
TRACKING
- All parcels are given a tracking number which will be emailed to you once your parcel has been shipped. This allows you to track the progress of your delivery at all times. Simply visit http://auspost.com.au/track/ and enter your tracking number to find out the status of your parcel.
DUTIES AND TAXES
When orders shipped internationally to reach their destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.
Australia’s 10% GST is not charged on international orders. This tax will automatically be removed at checkout once your delivery address is complete.
Unfortunately, KNOT A LABEL cannot be held responsible for any possible customs duties, foreign taxes, or other fees which may be enforced upon arrival. These will remain the responsibility of the customer. Please contact your local customs office for further information.
Delivery dates supplied by KNOT A LABEL are a best estimate only and KNOT A LABEL will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay by our delivery partners.
For any further questions on shipping please email info@knotalabel.com